Betterment Confirms Data Breach as Hackers Send Fake Crypto Scam Alerts to Users
Betterment admits to a data breach where hackers accessed customer info and sent fake crypto notifications
New York:
Automated investment platform Betterment said that hackers got into some of its systems last week. They took personal information from many customers, though the exact number is not known.
In an email, Betterment said this invasion happened on January 9. Hackers used a trick called social engineering. They gained access through outside platforms the company uses for marketing and operations.
The attack led to customer names, email and postal addresses, phone numbers, and birth dates being compromised. With this information, the hackers sent fake messages claiming that users could triple their crypto by sending $10,000 to a wallet controlled by the attacker.
Betterment, which lets customers invest in crypto, posted about the data breach on its website. However, they did not share how many customers were affected or had their information seen or stolen by the hackers.
The company found out about the attack on the same day. They quickly removed the unauthorized access and started a full investigation with a cybersecurity team. Betterment also contacted the customers impacted and told them to ignore the fake messages.
In their email, Betterment assured users that no customer accounts were accessed and that no passwords were compromised.
No representatives from Betterment replied quickly when asked for more information about the incident.
As of now, Betterment’s security incident page has a hidden tag that prevents search engines from showing it. This makes it harder for people to find details about the data breach online.